All sales are final. Use of this product is voluntary and the user accepts all responsibility for correct use and installation. Some parts may not be legal for street use. The manufacturer and the retailer make no guarantees for incorrect use. The user agrees that by installing any of the products, the manufacturer and the retailer are not liable for any damages or injuries that may occur from the use of parts. The manufacturer and the retailer are not responsible for installation costs or any other costs associated with their parts. Please refer to manufacturer’s warranty for post sales support. Some products are Euro-spec or Asia-spec which may need modification for installation and may not conform to US-specs. We always recommend professional installation if you do not have the experience or knowledge to do so. We are not responsible for installations costs or any other fees associated with our products. The products sold by VX Tuning LLC are intended for show and off-road use only. By buying, you agree you have read and understood these terms and agree to our sales policy. VX Tuning is not affiliated with any automobile manufacturers. Manufacturer names and/or part numbers are used only for identification purposes. VX Tuning continually checks and updates the information provided on its website. Despite thorough checks certain data may have changed since posting on the site. The company can therefore not assume any liability or issue any guarantee for the information provided being current, correct or complete. All images shown in our web store are taken by VX Tuning otherwise noted. Lighting Products: We completely understand that you have worked hard for your money as well as we have to ensure you a great product, so if anyone tries to screw you over if something goes wrong, we would understand how you would feel as we would not want that ourselves. We stand behind all of our work. All our Morimoto headlight build components carry worry free individual manufacturers warranties directly through TRS (TheRetrofitSource). We are able to help process these warranties if the items were purchased from us, and you are the original owner. Our craftsmanship warranty is guaranteed for 12 months. What that means is as long as you own the lights for that period of time, we’ll make any needed repairs, fixes or adjustments should something fail or go wrong with our specific services or labor. Excludes glass lenses. Customer is responsible for shipping the headlight/s back to us for any work needed to be done under warranty. We will not ship a new assembly under any circumstance if headlight needs to be repaired or worked on under warranty, unless it arrives broken. Therefore, all warranty work must be done in the original headlight purchased. Our VXT HID Kits, carry a one year warranty against any manufacturer defect. Diagnostic, HID component or otherwise vehicle system related issues, function-ability & any component specific related malfunctions are NOT covered by our warranty. Now there are definitely some exceptions to this warranty so people cannot just randomly take advantage, and here are the reasons: · If the client decides to open his/her headlight · If the client tampers with the seal anywhere on the lights · If the client sends the headlights to another retrofitter · If the clients’ headlight have been sold or given away (Buyer must take care of all shipping costs) Some regions tend to have a very humid environment so therefore condensation may be subject to form. This situation is normal as this product is designed to disperse condensation. In case condensation does not go away, product will have to be dried using another method. We are not responsible for these types of situation and cannot offer any type of warranty or refunds. Some regions experience severe weather conditions and can cause such inevitable condensation. The products sold by VX Tuning LLC are intended for show and off-road use only. Headlight Lenses: Glass Lenses: Due to the nature of glass material and the production process, our glass lenses may have minor imperfections hard to capture by camera (miniature scratches, bubbles) which is normal for the product. They will not affect the light output nor its functionality, guaranteed. We offer a DIY video in our home page which should help with the installation of our lenses, however, we always recommend professional installation. All of our lenses are sold in pairs (Left & Right) otherwise noted. There is absolutely NO refund or returns accepted once lenses have been installed or test fitted. We are NOT responsible if buyer breaks or damages the lens before or during installation, unless package arrives damage and we are notified no more than 24 hours after delivery. Audi A4 B7 Headlight Lenses: Our Audi A4 B7 headlight lenses look and feel like OEM Lenses. However, our lenses have 3 mounting holes that help secure the trim bezel. One of the 3 screw holes is slightly bigger, so it will not allow for the original screw to fully tighten. By using only 2 screw holes, it will help the bezel stay in place and will not move at all. Once the lens is seated, it will compress against the bezel making it tight and not allowing it to move. You can also add a tiny drop of hot glue, and while it cools down, you can screw the original screw in, and that will also solve the issue. If you would still like to add a screw, you can simply use a screw next size bigger than the original, which can be found in any hardware store. If by any chance, the screw hole for any reason might be smaller, you can simply make the whole bigger by screwing in the original screw in and out couple of times until it is easy to screw in. Other than that, lenses will feel and fit just like OEM. For questions or any problems with an order, a product, a delivery or anything else related – please contact us directly at sales@VXTuning.com. We are there to help you. By buying, you agree you have read and understood every detail explained on these terms and on the description of the product.